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The one thing your car dealer doesn’t want you to know

You may think you have to have your car seerviced at the dealer in order to maintain your warranty. Contrary to popular belief, this information is incorrect.

You don’t have to take your brand new car back to your dealer to maintain your new vehicle warranty

Dealer vs non-dealer servicing explained:

The Competition and Consumer Act 2010 prevents the practise of exclusive dealing by attaching conditions to the sale of goods that restrict the buyer’s freedom of choice to deal with whom or in what they choose.

Essentially this means that a vehicle manufacturer cannot specify that you must have your car serviced by a particular dealer or group of dealers as part of the warranty conditions.

Nor can a manufacturer void a warranty simply because a vehicle owner has chosen to have a vehicle serviced outside the dealer network.